General Policies

General Policies

Check-in: from 15:00

Check out: until 12:00

Conditions Cancellation

If canceled up to 3 days before date of arrival, no fee will be charged.
If canceled up to 2 days before date of arrival will be charged 50% of the price total reservation.
If canceled or modified later or in case of no-show. will be charged the full amount of the reservation.

Conditions for Deposits / Prepayments

30% of the total amount may be charged at any time after booking.

Non Refundable Rates ​​

For non-refundable rate payment in full is required at time of booking, and payment is effected by debit credit card provided in the online booking system.

In case of cancellation, no-show or early departure the amount paid is non-refundable.

reserve changes are considered cancellations, with no repayment of payments already made.

Children and Extra beds

All children under 3 children years stay free of charge in cot. 
Children from 4 to 12 years.. 12.50 euros per extra bed. 

Children over 12 years: 25,00 Euros per person for extra beds.

Maximum capacity of extra beds / cots in a room is 1.
Extra beds and baby cots are upon request and need to be confirmed by the hotel.
Supplements will not be calculated automatically in total costs of the stay and must be paid separately in the hotel.

Children under 12 years are not allowed to use the indoor thermal pool or spa treatments. 

Pets

We have a Kennel allowing this way the accommodation of dogs for an extra charge of 3 € per day and the food and utensils are the responsibility of the owner. The guest receives a lock. Please check availability with the hotel upon booking.

Credit cards are accepted .

• Check in time 3:00 PM
• Check out time 12:00 PM
• Children age 4 - 12
• Pets not allowed

Privacy and Cookies

All personal information will be used to help make your visit to our website most productive and enjoyable.
The guarantee of confidentiality of personal data of users of our website is important to us.
All personal information Relating to members, subscribers, customers or visitors who use our website will be treated in Accordance with the Law of Protection of Personal Data of 26 October 1998 (Law no. 67/98).

This personal information may include: your contact information; information related to your reservation, stay or visit to a property; participation in the membership / loyalty program; participation in the sweepstakes or marketing program; information related to the purchase and receipt of products or services in the hotel; personal characteristics (nationality, age, e-mail, phone, passport number, date and place of issue; travel history; payment information, guest preferences, marketing and communication preferences; groups with Which you are associated for stays at hotels)